At Matcha and Bean, we strive to make our mobile matcha and coffee service accessible for everyone. This statement outlines our commitment to inclusivity and invites feedback to improve our services.

ACCESSIBILITY STATEMENT

This statement was last updated on 16th July 2026.

At Matcha & Bean, we are committed to making both our website and our mobile coffee trailer as accessible and welcoming as possible for everyone. We believe that everyone should be able to enjoy our premium coffee, ceremonial-grade matcha and homemade sweet treats.

Website Accessibility

We are committed to providing an accessible online experience by:

Using clear, easy-to-read text and simple navigation.
Adding descriptive alternative text to images where appropriate.
Ensuring our website is compatible with a range of modern devices and browsers.
Regularly reviewing our website to identify and improve accessibility where possible.

Our Mobile Trailer

We aim to make our service accessible whenever possible by:

Providing friendly, patient customer service.
Positioning our trailer in accessible locations where venue conditions allow.
Displaying clear menus and pricing.
Being happy to answer questions about ingredients, allergens and dietary requirements.
Offering assistance to customers who may need additional support when ordering or collecting their drinks.

As a mobile business, some aspects of accessibility may depend on the venue or event organiser. While we always do our best to choose suitable locations, accessibility can vary between event sites, village greens, markets and private venues.

Feedback

We are continually looking for ways to improve the accessibility of both our website and our services. If you experience any difficulties accessing our website or visiting our trailer, or if you have suggestions on how we can improve, we'd love to hear from you.